Privacy Policy
At Junior Genie Fashion, your privacy and security are our top priorities. We are dedicated to safeguarding your personal information and ensuring it is handled with the utmost care. When you make a purchase or register on our website, we collect essential details such as your name, contact information, payment details, and shipping address. This data is used exclusively to process your orders, enhance your shopping experience, and keep you updated on our latest products, offers, and promotions.
Junior Genie Fashion will never share, sell, or distribute your personal information to third parties, except when necessary to fulfill your order or comply with legal requirements. We use advanced security measures to protect your data from unauthorized access or disclosure. However, we cannot be held responsible for the privacy practices of third-party websites linked to our site.
By using our website, you agree to our privacy practices as outlined in this policy. We may update our Privacy Policy from time to time, with changes posted on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Terms and Conditions
Eligibility: Junior Genie Fashion’s products and services are available to individuals aged 18 and above. If you are under 18, you may use our website only with the involvement of a parent or guardian.
Registration and Orders: Customers must complete the checkout process on our website to place an order. We reserve the right to accept or reject any order at our discretion. If an order is rejected, the customer will be notified, and any payment made will be fully refunded.
Pricing and Payment: All prices listed on our website are in INR and include applicable taxes. We accept various payment methods, including credit/debit cards, UPI, and net banking. Payment must be made in full at the time of purchase. We reserve the right to change our prices without prior notice.
Product Availability: We strive to ensure that all products listed on our website are in stock and available for dispatch. In the rare event of a stock discrepancy, we will inform you promptly and offer an alternative product or a full refund.
Behavior and Conduct: Customers are expected to use our website in a respectful and lawful manner. Any form of abuse, fraudulent activity, or misconduct will result in the immediate termination of your account, and we may pursue legal action if necessary.
Liability: Junior Genie Fashion will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the purchase price of the products ordered.
Media and Content: All content on our website, including images, graphics, and text, is the property of Junior Genie Fashion and may not be used without our prior written consent.
Modification of Terms: Junior Genie Fashion reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised terms.
Cancellation and Refund Policy
Order Cancellations: Orders can be canceled within 24 hours of being placed. After this period, cancellations are not possible as the processing will have already begun.
Refunds: Refunds are applicable only if the product received is damaged, defective, or significantly different from the description on our website. To request a refund, customers must contact us within 7 days of receiving their order. Refunds will be processed within 14 days of approval, with the amount credited back to the original payment method.
Deposit Refunds: The deposit paid for collaborations with Junior Genie Fashion is non-refundable. We encourage parents/guardians to make firm decisions before committing.
Exchanges: If you wish to exchange a product, please contact us within 7 days of receiving the item. Products must be returned in their original condition with all tags and packaging intact. Exchanges are subject to availability and will be processed within 7-10 days of receiving the returned item.
Non-Refundable Items: Items marked as “Final Sale” or “Clearance” are not eligible for refunds or exchanges unless they are damaged or defective.
Emergency Refunds: In exceptional cases, such as medical emergencies, customers may request a refund by providing appropriate documentation. Junior Genie Fashion will evaluate the request on a case-by-case basis, and any approved refunds will be processed after deducting applicable service charges and taxes.
Policy Changes: Junior Genie Fashion reserves the right to modify or update our cancellation and refund policy at any time without prior notice. We advise customers to review this policy before making a purchase.
Shipping and Delivery Policy
Shipping Time: Junior Genie Fashion aims to process and ship all orders within 2-3 business days. Delivery times typically range from 7-10 business days within India, depending on your location.
Shipping Charges: We offer free shipping on orders above INR 1000. For orders below this amount, a standard shipping fee will be applied at checkout.
Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the delivery status of your package.
Delayed Delivery: In the event of a delay due to unforeseen circumstances, such as weather conditions or logistical issues, we will inform you promptly and provide an updated delivery estimate.
Address Errors: Please ensure that your shipping address is accurate and complete. Junior Genie Fashion is not responsible for packages lost or delayed due to incorrect addresses provided by the customer.
International Shipping: At this time, Junior Genie Fashion ships only within India. We are working on expanding our delivery options to international destinations in the near future.
Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange re-delivery. Additional shipping charges may apply in such cases.